Lawrence Kohlberg: The Six Stages of Moral Development

Kohlberg’s six stage theory was an extension of Jean Piaget’s cognitive development theory (how people learn and use knowledge is affected by both social and psychological factors). Kohlberg extended on Piaget’s theory, proposing that moral development is a continual process that occurs throughout the lifespan (the stage you are in life determines your level of…

Erik Erikson and the 8 Stages of Development

Ÿ  Erikson’s theories are the best-known theories of personality and development. Ÿ  Erikson believed that personality develops in a series of predetermined stages. Ÿ  His theories are psychosocial, and not psychosexual. Ÿ  Describes the impact of social experience across the whole lifespan. Ÿ  In each stage of development, Erikson described conflicts that act as turning…

Marketing: Customer Relationship Management

Customer relationship management (CRM): The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction. (Software that keeps your files, banking systems have all your information stored). The software can be assessed from wherever because its on the companies server. CRM entails cultural changes: CRM is an overall company…